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Consumer Quality Initiatives, Inc.
132 Kemble Street
Roxbury, MA 02119
617-427-0505
www.cqi-mass.org

Research Associate

Consumer Quality Initiatives, Inc. (CQI) has been conducting research to assess mental health and substance abuse services since 1999. CQI works with providers, foundations, state agencies and managed care companies to develop surveys and interview mental health consumers about the quality of their care. CQI is consumer and family member run and endeavors to promote the voice of consumers in policy development and quality improvement. CQI’s major clients are the Massachusetts Department of Mental Health and the Massachusetts Behavioral Health Partnership. Qualitative evaluation clients include universities and public health care entities.

CQI is looking for a person to work 20-25 hours as part of the research and evaluation team at CQI. The person hired for this position will have a role in the development of a rapidly growing non-profit organization. This person will be involved with the continuing development of our program evaluation methodologies and practices.

Key Responsibilities for this position will be to:

  • Conduct research interviews at various locations;
  • Coordinate and schedule interviews; arrange for interviewer coverage in several regions of the state
  • Analyze both quantitative and qualitative data and write reports;
  • Complete data entry as needed;
  • Edit and review written materials produced by senior CQI staff;
  • Assist with survey development;
  • Assist in administrative and other functions as needed;

Qualifications for this position are:

  • Excellent verbal and written communication skills;
  • Ability to work independently and as part of a team; Strong organizational skills;
  • Experience with Word; Excel helpful
  • Interest in promoting the collective voice of consumers and family members;
  • Living with or in recovery from a mental illness; or having been a person in the life of someone with a mental illness;
  • Must have reliable transportation;

    Interested applicants should send a resume and cover letter to: Melissa Goodman at mgoodman@cqi-mass.org, or fax to 617-445-5846, by January 21, 2009.

CQI is an equal opportunity employer, and as such, takes affirmative action to insure that discrimination does not occur on the basis of race, creed, color, age, sex, national origin, marital status, sexual orientation, religious or political affiliation, disability, or any other classification considered discriminatory under applicable law.